Item Groups, give flexibility to organize your catalog and create a better browsing experience for your customers. Key use cases are:
Configure subcategories within your item catalog
Create groups of items for targeted promotions
Assign images to categories
Note: Item groups are available for all users, but subcategories automatically created from your ERP are only available to eCommerce Enterprise users. Talk to your CS rep for more detail.
How to Enable and Create Item Groups
1. Navigate to Item Groups through the Catalog tab in Pepper Management Centre. Then click the Item Groups icon (the four-block grid icon on the left-hand side).
2. Click Create New to start a new group, and enter a name for your item group.
3. Once your item group is created, you can:
Add items directly to the group
Add in previously made groups to create subgroups (subcategories) to organize items even further
To do this, click the arrow icon next to a group or individual icon.
Note: To add a group as a subgroup to another group, you’ll need to create it first. Once it exists, you can return to the parent group, click the arrow icon, and select your newly created group as a subgroup.
4. You’ve now successfully created item groups and subgroups to better organize your catalog and make it easier for customers to browse and discover products.
Importing from your ERP
If your catalog uses ERP-managed subcategories, Pepper can automatically import your categories and subcategories directly from your ERP system (like NECS, NetSuite, or SAP).
For example, if your ERP has a parent category like Snacks with subcategories such as Chips, Nuts, and Popcorn, Pepper will automatically create matching Item Groups and subgroups in PMC.
This integration keeps your item groups up to date, so your catalog always stays consistent with your ERP, without any manual setup or maintenance.