Overview
The User Config Tool gives distributor admins a streamlined way to view, manage, and update user-level settings across all associated accounts.
Instead of switching between multiple pages, the tool consolidates user information and controls into a single, easy-to-use interface — helping you quickly diagnose access issues, update roles, and adjust notifications without contacting Pepper Support.
How It Works
Step 1: Search for the User
Use the search bar to enter the user’s:
Name
Email address
Phone number
Step 2: Review and Update
From the user’s profile page, you can:
Review account health
Adjust notifications
Update assigned accounts
Modify user role
Edit contact information
All changes are reflected immediately.
Note:
Some notifications may be managed through your integration with Pepper.
If you update notification settings and:
Do not see the changes reflected, or
Notice that settings revert back automatically
please reach out to the Pepper Support Team at [email protected] so we can review your integration settings and assist.