Content Hub fills in standardized content for your catalog automatically, and you stay in control of all of it. You can edit any product to correct a value, complete a missing detail, or replace an image or document. Your edits always take priority over both matched content and your imported ERP data, and they only ever affect your own catalog, never another distributor's.
Opening a product for editing
Go to the Products page and click the product you want to change. Its detail panel opens.
Click Edit (the pencil) to switch into edit mode. The view header changes to Edit Product.
Make your changes, then click Save. To discard everything since you opened edit mode, click Cancel.
What you can edit
You can edit any of the following on a product:
Product details: Name, Description, Brand, and Category.
Nutrition: Serving Size, Servings Per Container, Calories, and individual nutrients (add as many as you need).
Allergens.
Ingredients.
Packaging: Gross Weight, Net Weight, and dimensions.
Storage: Shelf Life (in days) and Storage Conditions.
Usage Instructions: such as Cooking Suggestions.
Images.
Documents: Spec Sheet and Safety Sheet.
How edits work
Every value you enter is saved as your version and takes priority over everything else. Where you have not edited a field, Content Hub falls back to your imported catalog data, and then to matched content, in the order set by your Display Preferences.
Next to key fields you will see a small source indicator showing where the current value comes from, your own data or matched content, so you can tell at a glance what you are changing.
When your changes show up in Pepper
Saved changes are not instant. An edit takes up to four hours to reflect in Pepper, so a name or image you correct in the morning is live for customers the same day. Edit History records the change as soon as you save, whether or not it has propagated yet.
Managing images
Click Upload to add your own product images.
Images can come from more than one source, each labeled, and you can drag to reorder them. The order controls which image shows first.
To remove images, mark them and confirm.
Generate Image creates a new AI image for the product from its name and details, which is useful when no photo is available.
Regenerate creates another AI image when the first one is not a good fit, so you can compare options and keep the one that works best.
Enhance image cleans up one of your own photos by straightening it, removing the background, and sharpening it. It is available on your ERP and uploaded images.
To add or generate images across many products at once, use Bulk operations. See Updating your products in bulk.
Adding documents
Under Documents, you can upload a Spec Sheet and a Safety Sheet for the product, and replace or delete them at any time.
Undoing an edit
To undo a single edit, clear the field's value and click Save. The field reverts to its automatic value, either your catalog data or matched content.
To remove all of your custom edits on a product, use the remove custom edits action. This is permanent, so it asks you to confirm first.
When an edit becomes outdated
If the underlying source data changes after you make an edit, Content Hub flags that field as outdated with a small warning on the field. You can dismiss the warning to keep your edit, or apply the new source value to replace it. This keeps your manual edits from going stale without your knowing.
Edit history and completeness
Every change is recorded in Edit History, including who made it and when.
Filling in fields raises the product's Data Completeness score, which tracks 11 key fields, including Brand, Pack Size, GTIN, Description, Allergens, Nutrition, Ingredients, Packaging, Serving (serving & prep), Spec Sheet, and Safety Sheet
Frequently asked questions
Will my edits affect other distributors? No. Edits apply only to your own catalog.
Do my edits get overwritten when a match is applied or refreshed? No. Your edits always take priority. Matched content only fills the fields you have not edited.
How do I get a field back to its automatic value? Clear the field and save, or use the remove custom edits action to reset the whole product.
How long until my edit shows up in Pepper? Up to four hours.