Complete, consistent product content is what turns a catalog into something customers can actually shop: clear names, real images, full descriptions. Keeping all of that accurate across thousands of items is the hard part. Content Hub is where you manage the product content across your catalog and close those gaps. From a single dashboard you see how complete your product data is, review the matches Pepper suggests for your items, and control which sources fill in details like product names and images.
What you see when you open Content Hub
The dashboard opens with a snapshot of your catalog:
Catalog size, the total number of items in your catalog. Select View all products to open the full list.
Match rate, the share of your items matched to Pepper's content library, shown as a percentage and a count. Select View unmatched to see the items still waiting on a match.
Image coverage, the share of your items that have an image, shown as a percentage and a count. Select View missing images to see the ones without.
Below the numbers, the Dashboard surfaces the items that need your attention:
Review required lists items with a suggested match for you to accept or reject. Each one shows a confidence score. Select See all to work through the full queue.
Unmatched lists items that do not have a suggested match yet.
Two more panels round out the Dashboard:
Recent activity shows the latest manual edits to your catalog, with the item, who made the change, the time, and how many edits it took. Use it to see at a glance what your team has changed recently.
Match history charts your matched products over time by month, so you can track how your coverage is growing.
From here you move into reviewing items and adjusting how your content displays.
Reviewing suggested matches
Your catalog data comes from your ERP, which is built to price and fulfill orders, so it often lacks images, descriptions, and nutrition. Content Hub uses an AI matching model to connect each item in your catalog to the Content Library product that matches it, so that content fills in automatically.
Content Hub surfaces the matches it is confident in for your review, each with a confidence score and an image, and you accept or reject them. Rejected matches do not come back. For the full workflow, see Reviewing and accepting matches.
Choosing how your product data displays
You decide which source fills in each field for your products. In Settings, you set a preference for your business that determines which source takes priority for fields like product name and image.
For example, you can have Content Hub show your own catalog data first and fall back to Pepper's content library only where your catalog is missing a value. You can also give Pepper's content priority. You manage your connected data sources in the same place.
Your existing content stays the same
Turning on Content Hub does not change the images or content already live in your catalog. Your current product library stays exactly as it is. Content Hub adds a new set of tools for reviewing suggested matches and customizing how your content displays, and it runs an updated matching model behind the scenes.
Who can access Content Hub
Content Hub is available to admins on your team. Sales reps do not see it. If you want someone beyond your admins, such as a marketing manager, to have access, reach out to your Pepper contact.