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How to Upload and Manage Product Images

A step by step guide to adding product images manually

Anoushka Harnal avatar
Written by Anoushka Harnal
Updated over a week ago

Your catalog is automatically populated through your integration with Pepper. These products are automatically matched with SALT, which provides a strong foundation of product content. In many cases, additional images may be required, such as branded photography, updated packaging photos, or replacements for incorrect images. The Multi-Image Upload Tool allows images to be added, reordered, or removed for any item, and supports both single item updates and bulk image uploads for larger catalog projects.

For example, when new shipments arrive or when products do not yet have images, photos can be captured on a mobile device or uploaded from a desktop. This ensures operators are shown the accurate product they will receive, improving clarity and order confidence.

This article outlines the process for adding and updating images within PMC.

Why Pictures Matter in a Catalog

Pictures play a big role in helping operators feel confident in what they are buying. When operators can see exactly what they are getting, they move faster, make better decisions, and are more likely to add new items to their order.

Here is how image additions should be approached so that visuals remain helpful and effective for operators.

Do's

Don'ts

Use clear, well lit photos where the product and label are easy to read

Use blurry, dark, or heavily shadowed images

Show the actual item you sell, including correct packaging and pack size

Upload generic images that do not match your exact product

Upload multiple angles when helpful, especially for meat, produce, or unboxed items

Upload multiple identical photos

Keep the primary image as the strongest and clearest one

Put the best image second or later in the order

How to Add or Edit Images for a Single Item

  1. Navigate to the Tools tab in PMC and open the Image Uploader. The tool works on both mobile and desktop, so you can upload pictures easily. Search for the item you want to update, or filter by category.

  2. Select the item to open its image gallery. Here you can:

  • upload up to eight images

  • reorder images by dragging them into place

  • delete any image you no longer want to display

Images appear immediately in the viewer so you can confirm the order and quality before saving.

How to Add Images for Many Items at Once (Bulk Upload)

Bulk Upload is the fastest way to upload a large number of images across multiple items.

1. Select Bulk Upload from the top menu.

2. Prepare your images by placing them into folders.

Each folder should contain the images for one item, and the folder name should match that item’s item code.

Example

Folder name: 12345

Inside the folder: your images for item 12345

3. Drag and drop all your folders into the Bulk Upload window. The tool will automatically match each folder to the correct item based on its folder name.

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