Content Hub is where you manage the product content across your catalog. From a single dashboard, you see how complete your product data is, review the matches Pepper suggests for your items, and control which sources fill in details like product names and images.
What you see when you open Content Hub
The dashboard opens with a snapshot of your catalog:
Catalog size, the total number of items in your catalog. Select View all products to open the full list.
Match rate, the share of your items matched to Pepper's content library, shown as a percentage and a count. Select View unmatched to see the items still waiting on a match.
Image coverage, the share of your items that have an image, shown as a percentage and a count. Select View missing images to see the ones without.
Below the numbers, the Dashboard surfaces the items that need your attention:
Review required lists items with a suggested match for you to accept or reject. Each one shows a confidence score. Select See all to work through the full queue.
Unmatched lists items that do not have a suggested match yet.
Two more panels round out the Dashboard:
Recent activity shows the latest manual edits to your catalog, with the item, who made the change, the time, and how many edits it took. Use it to see at a glance what your team has changed recently.
Match history charts your matched products over time by month, so you can track how your coverage is growing.
From here you move into reviewing items and adjusting how your content displays.
Reviewing suggested matches
Content Hub uses an AI matching model to connect the items in your catalog to products in Pepper's content library. When the model finds a product it is confident matches one of your items, it surfaces that match for your review.
You review each suggested match against the product image and details shown alongside your item. Because most teams verify a match by sight, Content Hub only suggests matches that include an image, and it only surfaces matches it is highly confident in.
To confirm a match, accept it. To pass on one, reject it. When you reject a match, Content Hub records that decision, so the same match does not come back in future suggestions.
Choosing how your product data displays
You decide which source fills in each field for your products. In Settings, you set a preference for your business that determines which source takes priority for fields like product name and image.
For example, you can have Content Hub show your own catalog data first and fall back to Pepper's content library only where your catalog is missing a value. You can also give Pepper's content priority. You manage your connected data sources in the same place.
[Flag: confirm the exact field list, source options, and setting names in Settings.]
Your existing content stays the same
Turning on Content Hub does not change the images or content already live in your catalog. Your current product library stays exactly as it is. Content Hub adds a new set of tools for reviewing suggested matches and customizing how your content displays, and it runs an updated matching model behind the scenes.
Who can access Content Hub
Content Hub is available to admins on your team. Sales reps do not see it. If you want someone beyond your admins, such as a marketing manager, to have access, reach out to your Pepper contact.