This month's release introduces new features and enhancements across Finance Hub, Order Agent, Storefront, and Salts Hub.
Payment Method Requirement Before Placing an Order (Finance Hub)
Distributors can now require restaurant users to have a saved payment method on file before they can submit an order. Previously, restaurants could place orders without one, making it harder to collect payment. If no payment method is saved, the user sees a clear message and an "Add payment method" button that takes them directly to the wallet flow. Contact your Pepper account team to enable this setting.
Terminal Support in Canada (Finance Hub)
The Castles S1F2 terminal is now available for Canadian distributors. It's the same device already supported in the US, and setup works the same way. Reach out to your Pepper account team to get started.
Configurable Default Order Guide Sort Order (Storefront)
Distributors can set a custom default sort order for their order guide, such as by item code or most recently ordered, instead of defaulting to alphabetical. If a user has already set their own sort preference, their choice is preserved. Contact your Pepper account team to configure this for your account.
Item Translations (Storefront)
Pepper now automatically displays item translations based on each user's preferred browser or device language. Item names, descriptions, categories, and app navigation are all translated with no setup required on the operator's end. Over 70 languages are supported, including French, Spanish, Chinese, Vietnamese, and Arabic.
Order Agent: Voice Memo Support (Order Agent)
Order Agent now processes voice memos sent via SMS or email. If a customer or sales rep sends a voice note alongside their order, it will be transcribed and handled the same way as a standard voicemail order. Supported file formats include AAC, AMR, M4A, MP3, MP4, OGG, OPUS, WAV, and WEBM. This applies to single-order voice memos and is available for all accounts.
Order Agent: Unit-Aware Item Memory (Order Agent)
Order Agent now distinguishes between the same item ordered in different units, such as "salmon lbs" and "salmon each," treating them as separate products. Previously, only one unit per item name could be remembered at a time. With this update, each name-and-unit combination is learned and matched independently, so the correct product is applied automatically on future orders.
Price Editing and Commissions in the Sales Rep Order Entry Page (Sales Hub)
The Sales Rep Order Entry page now includes price editing fields and live commissions visibility. Reps can view and edit pricing and margin data directly in the item grid, and see commission totals update in real time as they build orders.
