Pepper provides several tools that determine when orders can be delivered. These include delivery lead times, cutoff times, and day of week delivery rules. These settings support predictable warehouse operations and ensure that operators see accurate delivery options during checkout.
Delivery Lead Times and Cutoff Times
Lead time and cutoff time settings determine which delivery dates appear as available during the ordering process.
Lead time is the required number of days between order placement and delivery.
Cutoff time is the latest time of day an order can be placed for a specific delivery date.
These times are automatically configured to match the distributor’s delivery process and operational schedule.
Day of Week Delivery Rules
Some items are only available on specific weekdays due to supplier availability, production cycles, receiving schedules, or storage limitations. Day of week delivery rules allow these constraints to be reflected directly in the ordering experience.
For example, if an item is available on Fridays only, and an operator selects Wednesday, the badge will show: Available (Friday) Nov 28
This configuration can be set upon request - Contact your Customer Success Rep.
Capabilities
Specific weekdays can be enabled or disabled for delivery
Patterns such as “Fridays only” or “never Mondays” can be supported
Weekday rules integrate with existing lead time and cutoff settings
Examples
An item can be delivered on Fridays only
An item cannot be delivered on Mondays
An item can be delivered any day except Tuesday
An item can be delivered every day
Contact your Customer Success representative if you wish to set this up.
Tips When Setting Delivery Days
Match delivery days to your warehouse flow
Use restricted days to avoid spoilage or over stocking
Keep delivery days consistent for similar types of items
Review your delivery patterns during seasonal changes
Let Customer Success know if you want to update multiple items at once