Storefront
Digital eCommerce and mobile apps for easier ordering
By Anastasia and 4 others5 authors26 articles
Delivery & Fulfillment
Help with order delivery and fulfillment
- Delivery Dates, Lead Times, and Order MinimumsUnderstanding Delivery Rules and How Fulfillment Dates Are Determined
- Blackout Dates and Holiday OverridesManage fulfillment date availability in PMC using blackout dates and fulfillment override dates.
- Delivery TrackingHow deliveries are tracked in the Pepper app with Route Tracking
Operator Guides
Operator Guides
- In App: Notifications Preferences
- In App: How To Create, Edit, Sort, View, and Delete An Order GuideThis guide provides step-by-step instructions on creating, editing, sorting and viewing an order guide within your application
- In App: How To Place An OrderThis guide provides step-by-step instructions on how to place an order within your application
- The Order GuideIntroduction to the Order Guide and all its features
- Searching for ItemsBest Practices for Browsing and Refining Item Searches
- Essential ItemsMark essential items so you never forget them
- Check-In for C-StoreUse your mobile device to verify deliveries quickly
- In App: How to View Invoice PDFsThis guide provides step-by-step instructions on how to view invoices within your application
- Using The Order Guide To Speed Order EntryReduce ordering time errors and friction with multiple order guides and par levels
- Adding Operator EmployeesThis guide provides step-by-step instructions on how to add operator employees within your application
- Reorder Past ItemsEasily reorder past orders with a single click
- Requiring Admin Approval to Place OrdersLearn how to require admin approval before orders are placed in Pepper. Covers how to enable the setting in PMC, how the approval flow works for each user role, and…
Distributor Guides
Distributor Guides
- Using Order Guides as a Selling ToolStrategies for using order guides to drive discovery, influence purchasing behavior, and create stronger sales conversations.
- In App: How To Use Offline Mode
- Item Substitutions
- Creating a Credit RequestSubmit credit requests in-app to flag missing or incorrect items instantly.
- Viewing External Links and ContentDisplaying external insights directly in PMC and the App
- Item SubscriptionsSet up automatic deliveries for frequently ordered items
- Prebooked ItemsCustomers can order ahead for high-demand or event-driven items with Prebooks
- Item NotesHow to add item specific instructions or notes to an order
- Item TranslationHow Pepper displays your catalog in a user's preferred language
- Operator OutreachAutomatically follow up with your customers at the right moments, from first order to winback.