Pepper

In App: How To Make A Payment

Payments Customer Experience FAQ

Finance Hub: Distributor FAQ

Giving customers that are past overdue a way to get current.

Payment Plans

Understanding ACH and card chargebacks, how Pepper supports you, and how to prevent and dispute them.

Chargebacks on Pepper

How to get paid faster without chasing invoices

Autopay

Learn how to use Direct Charge to bill customers for non-product fees, credits, or adjustments outside of standard orders. This guide covers configuring charges, managing payment memos, and choosing between…

Direct Charge

Learn how to automate customer balance notifications using the Statement Emails tab. Set daily, weekly, or monthly schedules and use the "Default" feature to auto-enroll new accounts.

Customer Statement Emails

Learn how Pepper enables distributors to accept in-person card payments at pickup and delivery, manage invoices and credits in a single workflow, and collect payment securely at the moment orders…

In Person Payments with Payment Terminals

Accepting checks through Pepper's Finance Hub

Processing Checks

A guide to understanding which payment-related emails are sent through Pepper and who receives them.

Managing Payment Email Notifications

Pre-auth and validating payments ahead of time

Pre-Authorized Payments

A reference guide to every payment status in Pepper's Transaction History tab, including what each status means, when it appears, and what action if any is required.

Payment Status Glossary

In-App Payment Links

Nick Ziech

Pepper User

Grace Pepetone

Finance Hub

Distributors

Manufacturers

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