Finance Hub
Unified Digital Payments and Invoicing
By Nick and 4 others5 authors23 articles
- In App: How To Make A Payment
- Payments Customer Experience FAQSimplifying Payments for Your Customers
- Finance Hub: Distributor FAQFinance Hub Features Explained
- Payment PlansGiving customers that are past overdue a way to get current.
- Chargebacks on PepperUnderstanding ACH and card chargebacks, how Pepper supports you, and how to prevent and dispute them.
- AutopayHow to get paid faster without chasing invoices
- Direct ChargeLearn how to use Direct Charge to bill customers for non-product fees, credits, or adjustments outside of standard orders. This guide covers configuring charges, managing payment memos, and choosing between…
- Customer Statement EmailsLearn how to automate customer balance notifications using the Statement Emails tab. Set daily, weekly, or monthly schedules and use the "Default" feature to auto-enroll new accounts.
- In Person Payments with Payment TerminalsLearn how Pepper enables distributors to accept in-person card payments at pickup and delivery, manage invoices and credits in a single workflow, and collect payment securely at the moment orders…
- Processing ChecksAccepting checks through Pepper's Finance Hub
- Managing Payment Email NotificationsA guide to understanding which payment-related emails are sent through Pepper and who receives them.
- Pre-Authorized PaymentsPre-auth and validating payments ahead of time
- Payment Status GlossaryA reference guide to every payment status in Pepper's Transaction History tab, including what each status means, when it appears, and what action if any is required.
- In-App Payment LinksHow to Send Payment Links From the App
- Short Pay
- Payment GroupsCreate and manage Payment Groups to consolidate invoices across multiple customers into a single payment. Learn how to add and remove customers, rename groups, and handle reassignments.
- Getting Started with Finance Hub
- Mobile Check DepositDeposit checks from the Pepper mobile app
- How Money Moves in Finance HubHow money moves through Finance Hub, from the invoice to your bank account, explained simply.
- Working the Unpaid Invoices TabFind who owes you, charge saved payment methods in bulk, and send payment links to a whole segment at once.
- Australia's Surcharging Ban: What It Means for Your Business and How to Stay AheadWhat's changing, what it means for you, and what to do.
- Recording cash and check paymentsThe cash and paper checks your team collects in person, from the invoice they close to the bank deposit they land in.
- PayToLet your Australian customers pay from their bank account in real time, with the agreement they authorise once.