Pepper

In App: How To Make A Payment

Payments Customer Experience FAQ

Finance Hub: Distributor FAQ

Giving customers that are past overdue a way to get current.

Payment Plans

Understanding ACH and card chargebacks, how Pepper supports you, and how to prevent and dispute them.

Chargebacks on Pepper

How to get paid faster without chasing invoices

Autopay

Learn how to use Direct Charge to bill customers for non-product fees, credits, or adjustments outside of standard orders. This guide covers configuring charges, managing payment memos, and choosing between…

Direct Charge

Learn how to automate customer balance notifications using the Statement Emails tab. Set daily, weekly, or monthly schedules and use the "Default" feature to auto-enroll new accounts.

Customer Statement Emails

Learn how Pepper enables distributors to accept in-person card payments at pickup and delivery, manage invoices and credits in a single workflow, and collect payment securely at the moment orders…

In Person Payments with Payment Terminals

Accepting checks through Pepper's Finance Hub

Processing Checks

A guide to understanding which payment-related emails are sent through Pepper and who receives them.

Managing Payment Email Notifications

Pre-auth and validating payments ahead of time

Pre-Authorized Payments

A reference guide to every payment status in Pepper's Transaction History tab, including what each status means, when it appears, and what action if any is required.

Payment Status Glossary

In-App Payment Links

Short Pay

Create and manage Payment Groups to consolidate invoices across multiple customers into a single payment. Learn how to add and remove customers, rename groups, and handle reassignments.

Payment Groups

Getting Started with Finance Hub

Deposit checks from the Pepper mobile app

Mobile Check Deposit

How money moves through Finance Hub, from the invoice to your bank account, explained simply.

How Money Moves in Finance Hub

Nick Ziech

Scotty Bonnet

Grace Pepetone

Finance Hub

Distributors

Manufacturers

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

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Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

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This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

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In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

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In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

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This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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