Pepper

This guide provides step-by-step instructions on how to add operator employees within your application

How to add Operator Employees

In App: How To Use Offline Mode

Customers can order ahead for high-demand or event-driven items with Prebooks

Prebooked Items

Mark essential items so you never forget them

Essential Items

Set up automatic deliveries for frequently ordered items

Item Subscriptions

Easily reorder past orders with a single click

Reorder Past Items

Submit credit requests in-app to flag missing or incorrect items instantly.

Creating a Credit Request

Use your mobile device to verify deliveries quickly

Check-In for C-Store

Directly communicate with any individual customer inside the in-app chat tool.

1:1 Chat Messaging

Best Practices for Browsing and Refining Item Searches

Searching for Items

Displaying external insights directly in PMC and the App

Viewing External Links and Content

Strategies for using order guides to drive discovery, influence purchasing behavior, and create stronger sales conversations.

Using Order Guides as a Selling Tool

Introduction to the Order Guide and all its features

The Order Guide

Reduce ordering time errors and friction with multiple order guides and par levels

Using The Order Guide To Speed Order Entry

Item Substitutions

Pepper User

Ayaz Vural

Anoushka Harnal

In-App Articles

Distributors

Manufacturers

See The Platform

Find answers and get help from Intercom Support and Community Experts

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