Pepper

Directly communicate with any individual customer inside the in-app chat tool.

1:1 Chat Messaging

Anastasia Keller

Pepper User

Ayaz Vural

Storefront

In App: Notifications Preferences

This guide provides step-by-step instructions on creating, editing, sorting and viewing an order guide within your application

In App: How To Create, Edit, Sort, View, and Delete An Order Guide

This guide provides step-by-step instructions on how to place an order within your application

In App: How To Place An Order

Introduction to the Order Guide and all its features

The Order Guide

Best Practices for Browsing and Refining Item Searches

Searching for Items

Mark essential items so you never forget them

Essential Items

Use your mobile device to verify deliveries quickly

Check-In for C-Store

This guide provides step-by-step instructions on how to view invoices within your application

In App: How to View Invoice PDFs

Reduce ordering time errors and friction with multiple order guides and par levels

Using The Order Guide To Speed Order Entry

This guide provides step-by-step instructions on how to add operator employees within your application

How to add Operator Employees

Easily reorder past orders with a single click

Reorder Past Items

Operator Guides

Strategies for using order guides to drive discovery, influence purchasing behavior, and create stronger sales conversations.

Using Order Guides as a Selling Tool

In App: How To Use Offline Mode

Item Substitutions

Submit credit requests in-app to flag missing or incorrect items instantly.

Creating a Credit Request

Displaying external insights directly in PMC and the App

Viewing External Links and Content

Set up automatic deliveries for frequently ordered items

Item Subscriptions

Customers can order ahead for high-demand or event-driven items with Prebooks

Prebooked Items

How to add item specific instructions or notes to an order

Item Notes

Nick Ziech

Grace Pepetone

Distributor Guides

Distributors

Manufacturers

See The Platform

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.